Business process management (BPM) is a field of management focused on aligning organizations with the wants and needs of clients. It is a holistic management approach[citation needed] that promotes business effectiveness and efficiency while striving for innovation, flexibility and integration with technology. Business process management attempts to continuously improve processes. It could therefore be described as a "process optimization process".
More and more we see the importance of BPM and BI in ECM projects grow. Now, a new class of content-centric business process management applications has emerged which needs content management capabilities to support the front end of delivery — rather than just storage and records management. The process analysts at panoptic can help you define such a content-centric business process management application.
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