Business process management (BPM) is a field of management focused on aligning organizations with the wants and needs of clients. It is a holistic management approach that promotes business effectiveness and efficiency while striving for innovation, flexibility and integration with technology. Business process management attempts to continuously improve processes. It could therefore be described as a "process optimization process".
More and more we see the importance of BPM and BI in ECM projects grow. Now, a new class of content-centric business process management applications has emerged which needs content management capabilities to support the front end of delivery — rather than just storage and records management. The process analysts at Panoptic can help you define such a content-centric business process management application.
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